Cargil Job Vacancy | Apply Now!!:
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Cargil Job Vacancy
Responsible for executing a moderate scale of customer service activities for a single site team. This includes; customer service operations, process development, planning & execution, customer & client interaction / business partnership, and systems/data management, reporting & analysis.
Key Accountabilities
Solves day-to-day problems by executing a moderate scale of customer service activities with direct oversight e.g. Sales and order processing, scheduling, amendments and cancellations, Creation of credit/debit notes for customers/clients, VMI (vendor managed inventory) system updates, Customer complaints and follow-up, Issues involving invoices or payments, PO settlements for 3rd party activities, purchased products, supplies and packaging Executes customer account plans , direct oversight, informs customers about order status, invoices, contract balances and other less complex information needed to complete the sale Coordinates with supply chain planning, plant operations, finance, logistics and sales departments to fulfil less complex orders, resolve any scheduling challenges, and sustain key supply chain model inputs. Escalates complex conditions to more senior members of the team or manager With direct oversight, interfaces with customers through regular reviews and projects to ensure an understanding the customers’ requirements and expectations. Utilizes communication and language skills to complete a moderate scale of customer service activities across an assigned geography Supports the evaluation and recommendation of common work processes. Qualifications
Minimum Qualifications Bachelor’s degree in a related field or equivalent experience
Preferred Qualifications Bilingual in English & Afrikaans SAP Experience is a plus Agri/FMCG industry experience
Cargil Job Vacancy | Apply Now!!
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