Tracker Learnerships 2023 | How to Apply
Tracker Learnerships Application 2023 Are you a student looking for Learnerships in South Africa 2023? Application is invited from suitably and qualifies applicants for the Tracker Learnership program 2023. Learn about the process you’ll take to complete the application below.
Tracker Learnerships 2023 | How to Apply
Ready to apply to Tracker Learnerships? Here on zaeduportal.com, you get all information regarding the Tracker leadership application form, how to apply online, requirements, and the application closing date 2023.
Tracker Learnerships Programme Details in South Africa 2023
The purpose of the Learnership is to capacitate young unemployed youth with call centre skills, experience and knowledge required to deliver excellent customer service.
Responsibilities:
- Becoming a one- stop call resolution employee.
- Capturing and updating of information
- Ensure that Customer Service standards are maintained in highly pressurised environment.
- Ability to market and sell products.
- Proactively Upselling and cross selling different products.
- Knowledge on how to view invoices, adjustments, advance payments, credit notes and payment allocations.
- Handling of electronic communication
- Assistance with data- integrity campaigns
- Contracting and scheduling and understanding of Tracker systems.
Requirements:
- Grade 12 / Matric with a D symbol pass in English
- Be a South African Citizen in possession of a valid SA ID
- Age between 18 and 35
- Currently be unemployed and not studying fulltime.
Skills and Competencies:
- A passion for customer service and a professional attitude at all times
- The ability to communicate clearly and professionally with clients
- Excellent interpersonal skills
- Detail orientation
- Desire and potential to learn
- The ability to cope with a constant changing and pressurised environment.
- The ability to work in an environment where multi skilling is required
- Basic computer skills
How to Apply
Apply Online for the Tracker: Call Centre Learnership Programme 2023
Overview of Learnership Programmes
What is a Learnership
Leadership is a work-based learning programme that leads to an NQF registered qualification. Learnerships are directly related to an occupation or field of work, for example, electrical engineering, hairdressing or project management. Learnerships are managed by Sector Education and Training Authorities (SETAs).
Who Qualifies for a Learnership
Learnerships are designed for all levels and as such is open to anyone between the ages of 16 and 60. This includes the unemployed and the employed, the able-bodied and the disabled.
Some learnerships have some conditions, such as only accepting learners who have a Grade 12, speak more than 1 language, or have computer skills, and a lot.